Reduce IT Complexity & Costs with our professional SAP Application Maintenance & Support Services
Undoubtedly, SAP optimizes your business processes, making them more efficient and effective. However, if you want to get the most out of your SAP instance, then your system needs to be maintained. This is how SAP AMS services come into play. We, at SGen InfoTech, offer SAP Application Management Services, helping organizations to reduce costs, integrate information technology infrastructures, and facilitate business process adaptation to unlock hidden value. Our application maintenance and support services include help desk, technical and functional support, systems management, and monitoring services.
Leveraging its large pool of SAP technical experts, SGen InfoTech can accommodate the needs of small as well as large companies. Our flexible support models are backed by service level agreements (SLAs) so that you get maximum return from your investment. Whether you need a simple day to day application support to a full-fledged managed service, we have covered everything to help you.
Our SAP Application Management Services & Support
Technical Support -Generate more value from your application portfolio with functionality development, enhancements, and integration.
- We help in extending your application using technologies such as Angular, Node, Postgre, etc.
- We provide support for SAP upgrades and migration to S/4 HANA.
- Data Migration
- Add-on functionality developments and enhancements
- Development services using standard ABAP, HANA, UI5, FIORI, WebDynpro, FPM, Workflow, Adobe Forms, IDOC/ EDI, PI/PO, SCI, BI/BW.
Functional Support -Leverage the expertise of our functional consultants to activate functionalities and processes in new business areas. Our SAP Functional Consultants will help in optimizing the usage of functionalities implemented through a combination of process redesign and user training.
- Configuration of SAP modules and Sub modules
- Business unit rollouts to different geographical locations
- Changes to business processes having cross-module impacts
- Month-end and year-end activities
- User training
- Functional support for SAP upgrades and migration to S/4 HANA
SAP Basis Administration Services -We help you in monitoring and management of your SAP environment. Whether you need periodic backups, Storage Space Monitoring and Expansion, User and Security management, and upgrades, we can ensure optimized usage of your SAP instance.
- SAP Monitoring and Performance
- Support Package Application
- Storage Space Monitoring and Expansion
- OS and DB Migration Support for ECC
- User and Security management
- Transport Management
- SAP upgrades and migration to S/4 HANA
Our Support Models
Dedicated Support Model -It is a cost-effective approach in which we take complete ownership of the lifecycle of your enterprise applications to enhance business value while resolving complexity.
Shared Support Model -You can take the help of our consultants to optimize your workflows. We maintain peak resource availability at all times to help you in functional, technical, and administrative areas.
Why SGen InfoTech for SAP AMS Services?
Rapid Deployment -We combine a shared service model, cloud-based ticket & knowledge management systems to ensure a rapid on-boarding process for almost every organization running on common SAP platforms.
Global 24x7 support -With us, you get access to the talented pool of experienced resources who easily provide support and answers anytime, anywhere.
Continuous improvement -We enable organizations to continuously enhance functionality. By doing continuous root-cause analysis, we help in the elimination of recurring problems.
Get in Touch with our Experts
Our AMS services helps organization to outsource their day-to-day SAP applications, functional, technical and support services. Contact us today to find out more about Sgen Infotech's SAP Application Management Support Services. You can trust our extensive pool of SAP experts to provide the support that is flexible and cost-effective to meet your organization’s specific needs.
